If you are still shopping and have not hit the "Complete order" button, you can remove items from your cart and make any changes necessary.Once you hit the "Complete order " button, your order has gone through. Please contact us through email at support@DexonMan.com to make any changes.
FAQs
Ordering
Can I cancel my order?
How can I track my order?
We will email you as items in your order ship, or if there are updates on the status of your order.
If you have a DexonMan.com profile, sign in to your account. You'll see which purchases are coming and get to the shipment tracking updates.
If you don't have an account, find your order number, then go to order information and enter it.
Shipping
What countries do you ship to?
We ship only US, CA at the moment. For more information, see our Shipping Policy.
How long will it take to receive my order?
Standard shipping normally takes 10-15 business days. For more information, see our Shipping Policy.
Is it free shipping?
Free shipping over $49. For detailed shipping rates, please refer to our Shipping Policy.
How much will it cost to ship my order?
We offer four types of shipping, which vary in cost. See Shipping Prices.
What do I do if I didn't receive a shipment?
If you're missing items or shipments within 30 days of the ship date, visit your account to report an order issue or Contact us for help.
Returns and Refunds
How do I return a product?
You can return & exchange within 30 days of delivery. If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can start your return here. Send in your item(s) using the postage-paid U.S. return label. Your return is usually processed within 8–12 business days.
How long will it take to receive my refund?
Refunds are processed within 7 days from when we receive the item(s).
Registration Benefits
How do I create a DexonMan.com account?
Go to your account, provide the requested information, and you're ready to go.
What are the benefits of registering?
Customer Reviews: Share your thoughts about your DexonMan purchases. Assign a one- to five-star rating and write a review.
Email Updates: Get the scoop by signing up for specialized email updates. Whether you're interested in fashion trends, menswear, or sale items, we've got the email update for you. You can unsubscribe from our newsletters at any time by clicking Unsubscribe at the bottom of any email we've sent you.
Address Book: For a true time-saver, fill your address book with your family's and friends' addresses so that you never have to enter them again in the future.
Purchase History: If you've placed an order, you can determine its status, plus check on the order dates and order numbers for items you've purchased in the past.
Others
How to choose my size?
All our products are US standard size, you can choose the size you normally wear.
And you can see more details from our Size Guide.
How to redeem coupon codes?
We offer exclusive discount codes to some of our users time to time. You will receive the code in our promotional email newsletters or while you are browsing the site, which can be redeemed by pasting the code during checkout.
I can't find my DexonMan purchase history. What happened to it?
Information for past DexonMan orders may no longer be viewable in your account purchase history. If you need to find information regarding a past DexonMan purchase, we recommend referencing your order confirmation emails or contacting our Customer Care team via chat.